Cancellation of performances

until April 19th, 2020

Cancellation of performances

until April 19th, 2020
Dear visitors,

From 11 March until 19 April all performances of the Staatsoper Stuttgart, the Stuttgart Ballet and the Schauspiel Stuttgart have been cancelled due to the preventive measures being taken by the State of Baden-Wuerttemberg to contain the spreading of the Corona virus. The regulation also applies to guided tours of the premises and any accompanying program within that time.

All tickets for cancelled performances will be refunded free of charge
All tickets purchased via personal bank details deposited at the theatre are cancelled automatically. The purchase price of the tickets will be transferred to the account stated in your booking. In that case, please refrain from contacting the ticket office via telephone or e-mail. The ticket office is currently closed.

All visitors who purchased tickets directly without any personal bank details are asked to contact our ticket office in person or via telephone. The price of the tickets will be reimbursed after the presentation of the ticket(s) or the relevant order number.
Please use this online form.
Fon: +49 (0)711 20 20 90, e-mail: tickets@staatstheater-stuttgart.de

Subscription holders will be automatically reimbursed by reverse transfer via the personal bank details which we have on file. The cost of the ticket(s) will be reimbursed proportional to the concessional value of the performance. All subscription holders who use SEPA Credit transfer are asked to use this online form.
Fon: +49 (0)711 2032 220, e-mail: abo@staatstheater-stuttgart.de

We also offer the possibility to donate the amount to the John Cranko School's scholarship programme. In this case, please contact our ticket office via telephone or choose the corresponding option in our online form.

With regard to the processing time of reimbursements, we ask for your patience and your understanding given the exceptional situation we are confronted with. We will process all reverse transfers according to the calendar order of the individual performances beginning with March 11th.  This process could take until the beginning of May.
Ticket sales for all performances from 20 April onwards are processed as usual:
·         online via the online shop
·         by telephone +49 (0)711 20 20 90 (Mon – Fri 10am to 8pm // Sat 10am to 6pm)
·         in person at the ticket office (Mon – Fri 10am to 7pm // Sat 10am to 2pm)
·         by mail via Die Staatstheater Stuttgart Ticket Office, PO Box 10 43 45, 70038 Stuttgart
·         by fax +49 (0)711 20 20 920
We ask you for understanding that the personal ticket sale at the ticket office is currently not possible.